Gain a comprehensive understanding of our services, engineering solutions, and company through our list of frequently asked questions. This resource offers relevant insights into Probot Systems and the array of services we provide.

Questions ?

Frequently Asked Questions-General

At Probot, we focus on specific market sectors to better meet the unique needs of our customers. We are proud to serve the following industries:

  • Nutrition: We offer system automation and robotic solutions for companies operating in the nutrition sector, ensuring efficient production in line with the highest quality standards.
  • Consumer goods: Our expertise in industrial automation and collaborative robots also extends to companies producing consumer goods, helping them to improve productivity while maintaining high standards of quality and safety.
  • Industrial: In the industrial sector, we provide tailor-made solutions to optimize production processes, reduce downtime and increase efficiency, thanks to our know-how in system automation and industrial maintenance.
  • Pharmaceuticals: Pharmaceutical companies face stringent regulatory requirements and rigorous quality standards. We offer automation and robotics solutions that meet these specific challenges, while guaranteeing the safety and quality of pharmaceutical products.


Whether you operate in one of these or other sectors, the Probot team is ready to work with you to transform your processes and optimize your industrial performance. Contact us today to find out how we can help you achieve your goals.


Probot Systems is situated in Lévis, Québec, Canada. 

Probot offers personalized after-sales services, providing a comprehensive range of solutions to ensure the optimal performance of your automated systems and collaborative robots. Our services include:

  • Technical Support: Expert assistance to quickly resolve any technical issues and maximize the efficiency of your automated equipment.
  • Maintenance: Preventive and corrective maintenance programs to extend the lifespan of your industrial robots and keep them operating at full capacity.
  • Emergency Response: Rapid and effective responses to unexpected breakdowns to minimize downtime and ensure continuous production.
  • Staff Training: Comprehensive training programs for your employees, covering the use, programming, and maintenance of collaborative robots and automated systems.

Our commitment is to provide exceptional customer support, ensuring that your operations remain smooth and productive. Contact us to discover how our after-sales services can support and optimize your investments in industrial automation.

You can contact Probot to follow up your service request via our contact form available on this website.

Probot has skilled technicians who can promptly visit your location for: urgent repairs, diagnostics, troubleshooting, equipment fine-tuning, optimization as well as maintenance.

Probot specializes in small to medium-sized projects. Our team has extensive experience and expertise in system automation, industrial robotics and collaborative robots, enabling us to take on new or existing projects in this size range.

Whether you need a simple system upgrade, the integration of collaborative robots into an existing production line, or a complete automation solution for a medium-sized facility, we’re ready to support you every step of the way. We are committed to providing tailor-made solutions that meet your company’s specific needs, while guaranteeing efficient implementation and ongoing support.

Our aim is to maximize the efficiency and productivity of your operations, with an emphasis on flexibility and value for money. Contact Probot today to discuss your requirements and find out how we can turn your ideas into reality, ensuring optimum performance of your industrial systems.

Our team provides specialized design services, aimed at improving existing plant layouts and workflows. Thanks to our expertise in system automation, industrial robotics and collaborative robots, we can bring your project to fruition, optimizing every aspect of your production.

Whether reorganizing your equipment layout, integrating collaborative robots for specific tasks, or automating key processes, we work closely with you to create tailor-made solutions. Our aim is to maximize the efficiency, productivity and safety of your working environment, while minimizing downtime.

Trust our experienced team to turn your ideas into reality and improve your overall plant performance. Contact us today to find out more about our design services and discover how we can contribute to the success of your project.

To initiate a contact with a member of our engineering team for project-related matters or general inquiries, please complete a contact form.

Although we are currently developing other market sectors, our current services are aimed primarily at customers in Canada and the United States. Don’t hesitate to contact us even if your plant is located elsewhere.

Our distinctive edge lies in our unwavering commitment to pushing the boundaries of innovation in our specialized fields. Our mission is clear: to empower clients to achieve new levels of productivity by minimizing downtime and maximizing production efficiency. Clients are at the forefront of our focus, and their satisfaction and success are paramount. Exceptional customer support is a fundamental value at Probot. We strive to ensure that our clients feel valued and content with our services and solutions.

To connect with a sales representative familiar with your specific industry in your location, the most effective method is to complete our contact form. Our internal team will ensure that your inquiry reaches the appropriate person, who will then contact you promptly.

Reaching out is simple, whether by email, phone, or by completing our contact form.

Questions ?

Frequently Asked Questions-Specific topics

The main aim of industrial automation is to increase the speed and precision of manufacturing and production processes. By employing automated systems and collaborative robots, repetitive tasks can be performed with greater precision and speed than human workers, minimizing the likelihood of errors and increasing overall production efficiency.

Industrial automation covers several key aspects, including :

  • Process optimization: By integrating automated systems, workflows are streamlined, speeding up production cycles while maintaining high quality standards.
  • Increased precision: Collaborative robots and other automated equipment can perform tasks with millimetric precision, reducing variations and defects in production.
  • Reduced costs: System automation lowers labor costs and increases output, while reducing downtime and material wastage.
  • Improved safety: By automating hazardous or repetitive tasks, risks to human workers are considerably reduced, creating a safer working environment.
  • Flexibility and adaptability: Automated systems can be quickly reassigned to different tasks or product lines, offering great flexibility to meet changing market needs.

By integrating industrial automation solutions and collaborative robots, you can transform your operations and achieve new levels of productivity and competitiveness. Contact us to find out more about our automation solutions and how they can benefit your business.

In the industrial environment, robots and automated systems are essential for material handling, including tasks such as moving, packaging, and selecting products. They automate the transfer of parts between equipment, optimizing workflows and increasing operational efficiency.

The integration of collaborative robots (cobots) and industrial robots offers several major advantages:

  • Reduction of direct labor costs: Robots take over repetitive tasks, freeing employees for higher-value activities and reducing labor requirements.
  • Improvement of operational safety: By eliminating repetitive and dangerous tasks, robots create a safer work environment, minimizing the risk of accidents and injuries.
  • Increase in efficiency and precision: Robots operate with superior speed and accuracy, ensuring consistent quality and reducing human errors.
  • Optimization of production processes: Robots automate the transfer of parts and materials between equipment, speeding up processes and minimizing downtime.

System automation with industrial and collaborative robots is a strategic investment that transforms industrial operations, boosts productivity, and ensures high-quality standards. Contact us to discover how our robotic solutions can revolutionize your production processes and meet your specific needs.

Robots, especially collaborative robots (cobots), enhance business efficiency by taking over non-value-added tasks. These automated systems handle these tasks more quickly and consistently since robots do not require rest periods and can operate continuously. This frees up the workforce to perform value-generating tasks, optimizing human resources.

This automation of systems brings several significant advantages:

  • Improved production times: By eliminating human interruptions and variations, robots accelerate production cycles, thereby increasing overall output.
  • Reduction in labor costs: Automating repetitive and non-value-added tasks allows companies to reduce their labor needs, lowering wage costs and associated expenses.
  • Decreased health and safety costs: By taking on dangerous or physically demanding tasks, robots reduce the risk of injuries and occupational illnesses, leading to long-term savings in health and safety.
  • Consistent and reliable production: Robots maintain a constant and predictable performance, minimizing errors and defects in production, which improves the quality of final products.


By integrating industrial robotics and automation solutions, businesses can transform their operations, increase efficiency, and significantly reduce costs. Contact us to discover how our collaborative robots and automated systems can optimize your production processes and generate added value for your company.

In the food industry, robots play a crucial role in a wide range of tasks, enhancing efficiency, precision, and safety. Their involvement spans various stages of production, including inspection, sorting, handling, packaging, and cleaning. This automation of systems is essential for maintaining high standards and meeting the demands of a competitive market.

By integrating robots and collaborative robots (cobots) into these operations, the food industry can achieve significant improvements:

  • Inspection and Sorting: Robots equipped with advanced vision systems can inspect and sort food products with unparalleled accuracy, ensuring quality and consistency.
  • Handling and Packaging: Automating handling and packaging reduces human errors, speeds up the process, and maintains hygiene standards, which are crucial in the food industry.
  • Cleaning: Robots can perform cleaning tasks in production facilities, ensuring thorough sanitation and reducing the risk of contamination.
  • Agricultural Automation: In agriculture, robots monitor crop health, manage animal feeding schedules, automate milking processes, collect eggs, and assist in harvesting, thereby increasing productivity and reducing labor costs.


By implementing robotic and automation solutions, the food industry can enhance operational efficiency, ensure consistent product quality, and maintain stringent health and safety standards. Contact us to learn more about how our robots and automated systems can revolutionize your food production processes.

Robots are especially useful in the food packaging industry for picking and placing items that arrive in random orientations on conveyor belts. They excel at identifying the orientation of these items, aligning them, and placing them in the correct position for packaging, all without the need for human intervention.

Robots in packaging are capable of performing a wide range of tasks such as opening, transporting, filling, palletizing, sealing, labeling, and coding of products. They are particularly adept at case packing operations and can handle secondary packaging tasks, such as printing designs on the backs of boxes.

Regular preventive maintenance is crucial for robots, whether they are collaborative robots or automated systems, as it helps to prevent breakdowns and malfunctions of parts and components. Proper maintenance ensures that your robots operate optimally and extends their lifespan while maintaining the continuity and efficiency of your production.

Without regular preventive maintenance, you risk encountering various issues, such as:

  • Position deviation: The robot may operate outside of the intended parameters, resulting in precision errors that affect the quality of the final product.
  • Premature component wear: The lack of maintenance can accelerate the wear of critical parts, increasing the risk of sudden and costly breakdowns.
  • Production interruptions: Unexpected breakdowns can lead to production stoppages, severely impacting productivity and delivery deadlines.
  • Compromised safety: Faulty robots can pose safety risks to workers, especially in environments where they interact directly with humans.

By implementing industrial maintenance routines, you ensure the reliability and performance of your collaborative robots and automated systems. This includes regular inspections, replacement of worn parts, and adjustments to keep the robots in perfect working condition.

Investing in preventive maintenance not only minimizes the risk of breakdowns but also improves overall production efficiency, reduces long-term costs, and ensures a safe working environment. Contact us to learn more about our industrial maintenance services and how we can help you keep your robots in top shape.

The objectives of industrial process automation encompass several essential aspects:

  1. Enhancement of Workforce Productivity: Automation aims to free workers from repetitive, non-value-added tasks, enabling them to focus on higher-value activities, thus increasing overall efficiency and productivity.

  2. Reduction of Overall Costs: By automating processes, companies can cut labor costs, minimize errors and defects, optimize resource utilization, and streamline operations, resulting in significant long-term savings.

  3. Improvement of Product Quality: Automation ensures more consistent and precise production, reducing variations and defects, resulting in higher-quality end products and increased customer satisfaction.

  4. Extension of Equipment Lifespan: By maintaining efficient and regular use of equipment, automation helps prolong their operational lifespan, thus optimizing capital investments.

  5. Savings on Consumables and Raw Materials: Through more efficient use of raw materials and consumables, automation reduces waste and losses, leading to substantial cost savings.

  6. Enhancement of Production Operation Safety: By eliminating hazardous and repetitive tasks, automation helps create a safer work environment, reducing the risks of accidents and injuries for workers.

By pursuing these objectives, industrial automation offers significant benefits to companies, enabling them to streamline operations, enhance competitiveness, and thrive in an ever-evolving business environment. Contact us to discover how our automation solutions can meet your specific needs and transform your business.

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