Probot Palletizer app
Probot Palletizer is published by Probot Systems Inc. You can delete your account and its data at any time, from the app or from this page, without reinstalling the app.
1. Click Request account deletion above.
2. Enter the email address of your Probot Palletizer account. We email you a confirmation link, valid for 24 hours.
3. Open the link and click Delete permanently.
Nothing is deleted until you confirm from the link. If the link has expired, request a new one.
1. Open the menu and tap Accounts.
2. Tap Delete account.
3. Enter your password and confirm.
In Live mode, the Accounts page is protected by the supervisor PIN. Operators who do not have the PIN can use the web option above.
• Your account: name, email address, phone number, organization, password and roles.
• All recipes backed up to the cloud from your account.
• All sessions: every phone or tablet signed in to the account is signed out.
Deletion is immediate and permanent. There is no grace period and the account cannot be restored, not even by our support team. Deactivating or freezing an account is not offered: deleting it removes it.
• Recipes saved locally on your phone or tablet are not affected. Uninstall the app to remove them.
• Data stored on the robot controller is not affected.
• On our servers, we keep no personal information about the deleted account. Our security log keeps a record that an account was deleted, with its date and an internal identifier that no longer points to any name or email address. If emails to your address had bounced, we keep a one-way hash of the address (not the address itself) so we never write to that mailbox again.
• Our server is backed up every day and each backup is kept for 7 days. Your deleted data may remain in these backups until they are overwritten, at most 7 days after deletion. Backups are only used to restore the service after an incident.
You can sign up again later with the same email address. You will get a new, empty account: nothing from the deleted account comes back.
If you enter a wrong password 5 times while deleting from the app, the account is locked for 15 minutes, as it is for signing in.
Write to support@probotsystems.com. See also our Privacy Policy, Terms of Service and Support pages.
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